Journal
Field notes from revenue boards and channel tables
Short pieces on shoulder seasons, contribution after commissions, and what belongs on a daily board — written for people who run houses, not product roadmaps.
2025-11-12
Reading shoulder-season occupancy without panic
How boutique hotels in Ho Chi Minh City can separate a soft Tuesday from a true demand shift when festival calendars collide with weekday corporate travel.
2025-09-03
Channel mix after commissions: what the front desk rarely sees
A guest who books through an OTA and a guest who walks in may look identical at check-in. The contribution after fees does not.
2025-06-18
What belongs on a daily revenue board
A useful hospitality revenue dashboard is small enough to read before the morning briefing and precise enough that two managers argue about the same number.
2025-03-27
Preparing exports before an analytics visit
The fastest discovery visits happen when the property already knows which files tell the truth about rooms, rates, and channels.